{"reference":"270-319800","clientReference":"IBHA22005212000004","creationDate":"2021-05-20","status":"CONFIRMED","modificationPolicies":{"cancellation":true,"modification":true},"creationUser":"bu4jfj4s8er5fajrp9vjwv4s","holder":{"name":"AARTI","surname":"PAWAR"},"hotel":{"checkOut":"2021-06-10","checkIn":"2021-06-09","code":139562,"name":"Four Seasons Mumbai","categoryCode":"5EST","categoryName":"5 STARS","destinationCode":"BOM","destinationName":"Mumbai","zoneCode":1,"zoneName":"Mumbai City","latitude":"18.99411267","longitude":"72.82021296","rooms":[{"status":"CONFIRMED","id":1,"code":"DBL.SU","name":"DOUBLE SUPERIOR","paxes":[{"roomId":1,"type":"AD","name":"aarti pawar","surname":"pawar"},{"roomId":1,"type":"AD","name":"aarti pawar","surname":"pawar"}],"rates":[{"rateClass":"NOR","net":"131.07","rateComments":"Car park YES (without additional debit notes). Check-in hour 14:00 - 05:00. We would like to bring to your notice that the guest staying with us will not be allowed to go out of the hotel nor can the guest have any visitor during the entire stay. \n\nThis has been done to ensure the safety of all the guests staying with us. \nAll the public spaces like restaurants, swimming pool, Spa, Gym, Rooftop bar(AER) are not operational until further instructions from the government.\nWe have also suspended the transportation services provided by the hotel.\nFood and Soft Beverages can be ordered through In-Room dining which is operational 24 hours.\nThe guests are advised to wear masks and gloves at all times while in public spaces.\nSanitizers have been made readily available at all the public places(Entry Point,Lobby,near the elevator etc.)\nRegular disinfection and sanitization of common touch points like elevator keys, door knobs etc are done at regular intervals.\nAn elevator has been assigned exclusively to take the guest to there rooms and bring them back.  \nWe would also like to bring to your notice  that we have doctors and nurses staying with us from BMC(Mumbai Municipal Corporation) who are treating the COVID 19 patients at the front line. \nAdequate safety measures have been taken to make sure none of our guests come in direct contact with them.\nSeparate floors are designated to them along with separate elevators to take them to there rooms and back.\n\n\nTo ensure your safety and the safety of the guest staying with us we request certain details from the guest.\n\n\nKindly find the questionnaire attached below.:- \n\nQ&A\n1. Please advise the purpose of stay\/visit. \t  \n2. Is the guest aware of any COVID incident in 100 meters of where they stay. \t  \n3. Do you reside in any of the hot spot zone. If yes please share. \t  \n4. No. of occupants and the relation who are checking in. \t  \n5. Health history of the guest - Any symptoms of COVID-19. \t  \n6. Travel history of the occupants and need to carry a valid passport on arrival ( Mandatory). \t  \n7. If tested, request to produce the report at check in. \t  \n8. Does the guest have any chronic illness which requires medical attention like Diabetes, Heart condition, Dialysis.  \t \n\nThe same needs to be filled and sent back to us.\n\n As a result of local government measures and guidelines put in place by services providers \u2013 including hotels and ancillaries \u2013 guests may find that some facilities or services are not available.Please visit https:\/\/static-sources.s3-eu-west-1.amazonaws.com\/policy\/index.html for further information (15\/05\/2020-31\/12\/2021).","paymentType":"AT_WEB","packaging":false,"boardCode":"BB","boardName":"BED AND BREAKFAST","cancellationPolicies":[{"amount":"131.03","from":"2021-06-05T23:59:00+05:30"},{"amount":"131.07","from":"2021-06-07T23:59:00+05:30"}],"rooms":1,"adults":2,"children":0}]}],"totalNet":"131.07","currency":"EUR","supplier":{"name":"HOTELBEDS DMCC","vatNumber":"100035906500003"}},"invoiceCompany":{"code":"E14","company":"HOTELBEDS S.L.U.","registrationNumber":"ESB57218372"},"totalNet":131.07,"pendingAmount":131.07,"currency":"EUR"}